Is this Haven - Hotel Dona pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Haven - Hotel Dona have a swimming pool?

No, this Haven - Hotel Dona does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Haven - Hotel Dona a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Haven - Hotel Dona wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Haven - Hotel Dona has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Haven - Hotel Dona?

Based on the information reported by the owner or manager, the Haven - Hotel Dona indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Haven - Hotel Dona?

Based on the information reported by the owner or manager, details for the cancellation policy for the Haven - Hotel Dona are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Haven - Hotel Dona | Hotel in Bergisch Gladbach

6.0 (15 Reviews) | 1 Bathroom

Bergisch Gladbach Hotel | Haven - Hotel Dona

Hotel in Bergisch Gladbach

Hotel in Bergisch Gladbach with free parking
This smoke-free hotel features express check-in and free self parking.
Haven - Hotel Dona offers 18 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Security/Safety

Bedding/Linens

Wellness Facilities

Guest Services

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Private bathroom

Toilet paper

Shower

Hair dryer

Towels

Soap

Bedroom

Blackout drapes/curtains

Heating (climate-controlled)

Air conditioning (climate-controlled)

Safe

Desk

Separate sitting area

Parking

Free uncovered self parking on site

Electric car charging station on site

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Health/beauty spa

General

English

German

Smoke-free property

Guest Services

Daily housekeeping

Virtual front desk

Luggage storage

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in fee: eur 15 early check-in subject to availability express check-in available

Check-out

Check-out before 11:00 am late check-out fee: eur 20 late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Pet fee: eur 15 per accommodation, per night service animals are exempt from fees early check-in fee: eur 15 (subject to availability) late check-out fee: eur 20 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 15 per accommodation, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Kevin

Jun 24, 2025 12:02:00 AM

Review Score: 8

Summary: The room was spacious and a good value.

See All Reviews

Room Arrangement

Room Info	Facilities
Business Triple Room, 1 Bedroom, Non Smoking, Air conditioning Room Size: 269 square feet m² 3 Queen Beds and Twin Bed 3 Twin Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Square meters - 25.0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Flat-panel TV, Bed count minimum 3
Business Double Room, 1 Bedroom, Non Smoking, Air conditioning Room Size: 172.2 square feet m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 172.2, No cribs (infant beds), Square meters - 16, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Ping - 4.8
Business Duplex, Non Smoking, Air conditioning Room Size: 344 square feet m² 4 Twin Beds and Queen Bed	General Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Square meters - 32.0, Number of bedrooms - 2, No cribs (infant beds), Square feet - 344, Bed count maximum 4, Flat-panel TV, Ping - 10
Single Room, Non Smoking, Air conditioning Room Size: 172.2 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 172.2, Square meters - 16, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Ping - 4.8