Is this NH Collection Köln Mediapark pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at NH Collection Köln Mediapark?

Check-in time for NH Collection Köln Mediapark starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the NH Collection Köln Mediapark have a swimming pool?

No, this NH Collection Köln Mediapark does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in NH Collection Köln Mediapark?

Best-rates for the NH Collection Köln Mediapark starts from $117 per night with includes TV, Wheelchair Accessible, Accessibility, Internet, Business Services, Spa, Child Friendly, Bar, Guest Services, Kitchen, Laundry, Air Conditioner, Parking, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is NH Collection Köln Mediapark a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the NH Collection Köln Mediapark wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the NH Collection Köln Mediapark is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the NH Collection Köln Mediapark?

Based on the information reported by the owner or manager, the NH Collection Köln Mediapark indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for NH Collection Köln Mediapark?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

NH Collection Köln Mediapark | Hotel in Cologne

| 8.4 (907 Reviews) | 1 Bathroom

Neustadt-Nord Hotel | NH Collection Köln Mediapark

Hotel in Neustadt-Nord, Cologne

Luxury hotel with a fitness center and a sauna
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
NH Collection Köln Mediapark offers 217 air-conditioned accommodations with minibars and espresso makers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Bathtub or shower

Hair dryer

Eco-friendly toiletries

Towels

Bidet

Rainfall showerhead

Bedroom

Free cribs/infant beds

Pillow-top mattress

Blackout drapes/curtains

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Connecting rooms available

LED light bulbs

Soundproofing

Bulk dispenser for toiletries

Energy-saving switches

Desk

Water-efficient toilets only

Water-efficient showers only

Eco-friendly cleaning products provided

Safe

Phone

Breakfast

1 bar

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 20-27 per person

24-hour room service

Espresso maker

Minibar

Electric kettle

Coffee/tea filters (reusable)

Parking

Self parking on site (EUR 25 per day)

Height restrictions apply for onsite parking

Wheelchair-accessible parking available

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Activities

Bicycle rentals

Bike parking

Sauna

Bicycle rentals

Fitness center

Steam room

Entertainment

Satellite channels

Premium channels

General

Conference center (5952 square feet of space)

Business center

Meeting rooms

Computer station

Free newspapers in lobby

Elevator

ATM/banking services

Water dispenser

Front-desk safe

Banquet hall

English

German

100% renewable energy

No plastic soda bottles

TV in lobby

No plastic water bottles

Vegetarian dining options

Locally-owned & organized tours & activities

Local culture & ecosystem education

Reusable tableware only

At least 80% lighting from LEDs

Water dispenser

Humane treatment of captive wild animals

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

Double-glazed windows

Comprehensive food waste policy

Reusable cups only

No plastic drinking straws

Biodegradable drinking straws

Comprehensive recycling policy

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Laundry facilities

Soundproofed rooms

Change of bedsheets (on request)

Dry cleaning service

Concierge services

Daily housekeeping

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for eur 30.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 20 to 27 per person self parking fee: eur 25 per day pet fee: eur 35 per pet, per night service animals are exempt from fees rollaway bed fee: eur 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 55 lbs per pet) pets allowed for an extra charge of eur 35 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Asit

Dec 13, 2025 06:11:59 PM

Review Score: 6

Summary: Room was in good conditionn. However 2 single beds on wheels (like in a hospital) and no double bed. Beds had not been moved to sweep/vacuum under them which was full of dust. Could not get any mobile phone signal in the room or anywher on the 1st floor. Reception staff unhelpful to resove these issues. Check-in process very slow and unable to complete check in formalities on-line prior to arrival. Excellent Breakfast, although no eggs were available one morning!

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, Park View Room Size: 269 square feet m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Bathrobes, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Pets not allowed, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Family Room, Connecting Rooms (extrabed 2AD+4CH) Room Size: 560 square feet m² 2 King Beds 4 Twin Beds	General Number of living rooms 0, Square meters - 52, Ping - 16, Number of bedrooms - 2, Square feet - 560, Pets not allowed, Bed count maximum 4, Extra bed count 1, Bed count minimum 2
Superior Single Room Room Size: 237 square feet m² 1 Twin Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 6.66, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Family Room, Connecting Rooms (extrabed 3AD+3CH) Room Size: 560 square feet m² 2 King Beds 4 Twin Beds	General Number of living rooms 0, Square meters - 52, Ping - 16, Number of bedrooms - 2, Square feet - 560, Pets not allowed, Bed count maximum 4, Extra bed count 1, Bed count minimum 2
Superior Room Room Size: 269 square feet m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Pets not allowed, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Premium Room (View) Room Size: 452 square feet m² 1 Double Bed 2 Twin Beds	General Square meters - 42, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Pets not allowed, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 2
Superior Single Room, Park View Room Size: 248 square feet m² 1 Large Twin Bed	General Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Ping - 7, Park view, Bed count minimum 1, Extra bed count 1, Square meters - 23, Bed count maximum 1
Superior Room, Lake View Room Size: 269 square feet m² 1 King Bed 2 Large Twin Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Family Room, Connecting Rooms (2AD+2CH) Room Size: 560 square feet m² 2 King Beds 4 Twin Beds	General Number of living rooms 0, Square meters - 52, Ping - 16, Number of bedrooms - 2, Square feet - 560, Pets not allowed, Bed count maximum 4, Extra bed count 1, Bed count minimum 2