Hotel Fire & Ice | Hotel in Neuss
Hotel in Grefrath, Neuss
Luxurious slopeside hotel with 2 bars/lounges
With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa.
Change of towels is available on request.
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.
Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Free toiletries
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Bathrobes
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Towels
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Shower
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Hypo-allergenic bedding
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Down comforter
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Pillow-top mattress
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Bed sheets
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Pillow menu
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Premium bedding
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Blackout drapes/curtains
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Eco-friendly cleaning products used
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Phone
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Soundproofing
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Laptop-compatible safe
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Slippers
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Connecting rooms available
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Individually furnished
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Water-efficient toilets only
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Iron/ironing board (on request)
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LED light bulbs
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1 restaurant
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Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for children
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Coffee/tea in common area(s)
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2 bars/lounges
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Electric kettle
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Free bottled water
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Coffee/tea maker
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Limited onsite parking
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Wheelchair-accessible parking available
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Electric car charging station on site
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RV/bus/truck parking (surcharge) on site
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Uncovered self parking on site (EUR 6 per day)
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Wheelchair-accessible parking
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Elevator
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Wheelchair-accessible path to elevator
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Stair-free path to entrance
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2 on-site accessible parking spaces
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Elevator door width (inches): 35
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Well-lit path to entrance
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Wheelchair-accessible path of travel
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Hiking/biking trails
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Skiing
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Health/beauty spa
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Ski lifts
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Golfing
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Ski area
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Steam room
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Downhill skiing
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Bike parking
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Sauna
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Fitness center
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Full-service spa
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Mini golf
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Snowboarding
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Sledding
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Shopping
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Satellite channels
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32-inch LCD TV
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Conference center (269 square feet of space)
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Meeting rooms - 13
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Front-desk safe
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Banquet hall
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Lockers available
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ATM/banking services
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Elevator
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Reception hall
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English
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Dutch
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Polish
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French
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German
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Spanish
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At least 80% of food locally-sourced
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Comprehensive food waste policy
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Vegetarian dining options
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Fireplace in lobby
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Reusable tableware only
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At least 80% lighting from LEDs
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Local artist showcase
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Comprehensive recycling policy
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No plastic water bottles
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Reusable cups only
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No plastic drinking straws
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Smoke-free property
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No plastic soda bottles
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Double-glazed windows
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Soundproofed rooms
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Mini golf
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Children's games
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Art supplies
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Laundry facilities
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Highchair
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Tour/ticket assistance
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Concierge services
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Ski equipment rentals
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Ski-in/ski-out access
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Luggage storage
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Change of towels (on request)
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Change of bedsheets (on request)
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24-hour front desk
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Ski passes
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Dry cleaning service
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Ski storage
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Multilingual staff
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Skiing lessons
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Daily housekeeping
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Laundry facilities
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Sauna
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Spa open daily
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Steam room
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Massages
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property uses eco-friendly cleaning products
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Standard Twin Room, 1 Twin Bed
Room Size:
258 square feet m2
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GeneralRollaway/extra beds (surcharge), Square feet - 258, Desk, Room and bed type depend on availability check-in, Ping - 7.25, Square meters - 24, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds |
|
Family Suite
Room Size:
441 square feet m2
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GeneralRollaway/extra beds (surcharge), Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Children's books, Wardrobe or closet, Bed count maximum 3, Extra bed count 1, Square feet - 441, Air conditioning, Free cribs/infant beds, Bed count minimum 3 |
|
Baum Chalet, 1 Queen Bed, Garden View
Room Size:
269 square feet m2
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GeneralSquare feet - 269, No rollaway/extra beds, Portable fan, No cribs (infant beds), Garden view, Wardrobe or closet, Ping - 7.56, Square meters - 25, Heated floors, Bed count minimum 1, Bed count maximum 1 |
|
Premium Twin Room
Room Size:
280 square feet m2
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GeneralRollaway/extra beds (surcharge), Square feet - 280, Number of bedrooms - 1, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds, Ping - 7.87 |
FAQ's
Is this Hotel Fire & Ice pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Hotel Fire & Ice have a swimming pool?
No, this Hotel Fire & Ice does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Hotel Fire & Ice?
Best-rates for the Hotel Fire & Ice starts from $211 per night with includes Fireplace/Heating, Restaurant, Child Friendly, Internet, Laundry, Business Services, Bedding/Linens, Skiing, Eco Friendly, Kitchen, TV, Wheelchair Accessible, Accessibility, Wellness Facilities, Bar, Guest Services, Sports/Activities, Spa, Toiletries, Breakfast, Parking, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Hotel Fire & Ice a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Hotel Fire & Ice wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Fire & Ice is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Hotel Fire & Ice?
Based on the information reported by the owner or manager, the Hotel Fire & Ice indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Hotel Fire & Ice?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
