Is this Hotel Alex pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Alex?

Check-in time for Hotel Alex starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Alex have a swimming pool?

No, this Hotel Alex does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Alex?

Best-rates for the Hotel Alex starts from $326 per night with includes Toiletries, TV, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Fireplace/Heating, Guest Services, Breakfast, Hot Tub, Security/Safety, Entertainment, Child Friendly, Internet, Laundry, Parking, Balcony/Terrace, Skiing, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Alex a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Alex wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Alex is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Alex?

Based on the information reported by the owner or manager, the Hotel Alex indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Alex?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Alex | Hotel in Naters

Name: Hotel Alex
Address: Naters, Valais, Switzerland, CH
Price range: Prices for upcoming dates start at $326 per night
Rating: 8.2

| 8.2 (83 Reviews) | 1 Bathroom

Hotel in Naters

Riverfront hotel in Naters with a full-service spa
This smoke-free hotel features a full-service spa, spa services, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Hotel Alex offers 47 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LED televisions come with premium digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Bathtub or shower

Hair dryer

Towels

Bedroom

Heating

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Premium bedding

Bed sheets

Soundproofing

Safe

Phone

Desk

Breakfast

Room service available

Buffet breakfast available for a fee daily 7 AM–10 AM: CHF 18.00 per person

Free bottled water

Parking

Ski shuttle nearby

Free offsite parking

Free self parking on site

Accessibility

Elevator

In-room accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Hot springs

Golfing

Snowshoeing

Rafting

Rock climbing

Skiing lessons

Cross-country skiing

Hiking/biking trails

Mountain biking

Snowboarding

Free bicycle rentals

Parasailing

Skiing

Ski equipment rentals

Golf driving range

Full-service spa

Playground

Shopping

Entertainment

LED TV

Premium channels

Digital channels

General

Meeting rooms

Vending machine

Elevator

Front-desk safe

Banquet hall

German

English

French

Italian

Slovak

Czech

Smoke-free property

TV in lobby

Guest Services

Soundproofed rooms

Laundry facilities

Playground

Concierge services

Daily housekeeping

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Front desk (limited hours)

Ski storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: WiFi

Outdoors

Picnic area

Garden

Terrace

Spa

Spa open daily

Steam room

Sauna

Hot tub

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 6:00 pm minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately chf 18.00 per person pet fee: chf 20.00 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 20.00 per pet, per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash

Reviews

David

Nov 10, 2025 03:45:00 AM

Review Score: 10

Summary: Receptionist customer service

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Size: 258 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Pets not allowed, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Suite Room Size: 409 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 11.49, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Single Room Room Size: 258 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Pets not allowed, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Junior Suite Room Size: 355 square feet m² 3 Twin Beds and Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 355, Bed count maximum 3, Square meters - 33, Ping - 10, Bed count minimum 3
Deluxe Suite Room Size: 463 square feet m² 2 Twin Beds	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Ping - 13, Square feet - 463, Bed count minimum 2, Bed count maximum 2