Is this Helnan Phønix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Helnan Phønix Hotel have a swimming pool?

No, this Helnan Phønix Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helnan Phønix Hotel?

Best-rates for the Helnan Phønix Hotel starts from $153 per night with includes Child Friendly, Security/Safety, Fireplace/Heating, Parking, Balcony/Terrace, Wellness Facilities, Breakfast, Business Services, Bedding/Linens, Accessibility, Guest Services, Internet, TV, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helnan Phønix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helnan Phønix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helnan Phønix Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helnan Phønix Hotel?

Based on the information reported by the owner or manager, the Helnan Phønix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helnan Phønix Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Helnan Phønix Hotel | Hotel in Aalborg

| 8.2 (1863 Reviews) | 1 Bathroom

Aalborg Midtby Hotel | Helnan Phønix Hotel

Hotel in Aalborg Midtby, Aalborg

Hotel with a fitness center, steps from Aalborg Historical Museum
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Housekeeping is available on request.
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Bathtub or shower

Towels

Hair dryer

Private bathroom

Bedroom

Hypo-allergenic bedding

Heating

Bed sheets

Connecting rooms available

Guidebooks/recommendations

Phone

Desk

Breakfast

Room service available

Coffee/tea in common area(s)

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: DKK 150 for adults and DKK 150 for children

Parking

Uncovered self parking on site (DKK 100 per day)

Limited onsite parking

Accessibility

Elevator

Activities

Golfing

Fitness center

Entertainment

Cable channels

General

Conference space

Meeting rooms

Water dispenser

Ballroom

Elevator

Banquet hall

Danish

English

Smoke-free property

TV in lobby

Guest Services

Housekeeping (on request)

Tour/ticket assistance

Luggage storage

Multilingual staff

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are available for dkk 300.0 per day. cribs (infant beds) are available for dkk 100.0 per day.

Payment Policy

Fee for buffet breakfast: approximately dkk 150 for adults and dkk 150 for children uncovered self parking fee: dkk 100 per day crib (infant bed) fee: dkk 100.0 per day rollaway bed fee: dkk 300.0 per day credit card charges are subject to a surcharge the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Konstantin

Dec 26, 2025 03:02:11 AM

Review Score: 4

Summary: Expected more from a 4 star hotel. Room was clean, but did not live up to expectations, the entire hotel needs to be renovated. Restaurant and breakfast nothing special, they ran out of selected dishes.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room, 1 Double Bed Room Size: 204 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 204, Number of bedrooms - 0, Square meters - 19, Wardrobe or closet, Ping - 5.73, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Quadruple Room Room Size: 204 square feet m² 2 Double Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 204, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 19, Wardrobe or closet, Ping - 5.73, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Family Quadruple Room Room Size: 226 square feet m² 2 Double Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Ping - 6.35, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Junior Room, 1 Double Bed Room Size: 419 square feet m² 1 Double Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 419, Ping - 11.78, Wardrobe or closet, Square meters - 39, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Double Room, 2 Twin Beds Room Size: 205 square feet m² 2 Twin Beds	General Square feet - 205, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 6, Square meters - 19, Cribs/infant beds (surcharge), Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Triple Room Room Size: 204 square feet m² 2 Double Bed and Twin Sofa Bed	General Number of living rooms 0, Square feet - 204, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Square meters - 19, Wardrobe or closet, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2